We collect only the information we need to provide our design, prototyping and 3D printing services, and we handle it responsibly.
Effective Date: 01 September 2025
Champion 3D Ltd (“Champion 3D”, “we”, “us”) operates this website and is responsible for how your personal data is collected and used. This Privacy Policy describes:
what data we collect
how and why we use it
where and how it is stored or transferred
your rights regarding your data
how to contact us about privacy
By visiting our site, contacting us, or using our services, you agree to this policy.
If you have any questions or wish to exercise your data rights, please contact us at:
📧 [email protected] (or via our contact form)
We may collect and process:
Contact details: name, email, phone number, company
Project data & uploads: messages, briefs, 3D models, images, sketches
Transaction data: quotes, invoices, payments
Website & technical data: IP address, browser type, cookies, analytics
We do not collect sensitive categories (e.g. race, health, religious beliefs).
We use personal data to:
respond to enquiries and provide quotes
manage projects, orders, deliveries
maintain client records in our systems
send updates or confirmations (email or WhatsApp, where consent given)
improve our website and services via anonymised analytics
We do not sell or rent your personal data to third parties.
Under UK GDPR, we rely on:
Contract — to perform services you request (quotes, production)
Legitimate Interest — for business administration, client management, and responding to enquiries
Consent — for optional marketing or newsletters
If you give consent, you may withdraw it at any time (we will respect that).
When you upload files or models, they are handled under our Content Submission & IP Protection Agreement.
We keep project files securely while a job is active. After the job or after a defined period (e.g. 14 days on temporary services), we may delete or anonymise them as per our data-retention rules.
Our primary storage is on secure servers under our control in the UK.
We use encryption, secure access controls, and limited staff access.
Only authorised personnel and vetted contractors can access your data.
Transaction and project records are kept for up to six years (for accounting and legal compliance). After that, they are deleted or anonymised.
We only share personal data when necessary to provide the service, such as:
Payment processors (for payment transactions)
Order / file management platforms (e.g. for on-demand print workflows)
Logistics / delivery partners
Accountants, legal advisors
All third parties are bound to confidentiality and data protection obligations consistent with UK GDPR.
You have the right to:
access your personal data
correct inaccuracies
request deletion (where legally permitted)
object to processing or withdraw consent
request restriction or portability of data
Submit requests via [email protected] (or contact form). We will respond within 30 days.
We use essential cookies for site functionality, and optional analytics cookies to monitor usage and improve performance.
You can manage or disable cookies via browser settings (bottom left of screen, blue cookie button) or our Cookie Policy page.
Although we store most data in the UK, we also work with service providers (such as order or CRM platforms) whose servers may be located outside the UK (including the US).
When personal data is transferred internationally, we ensure it is protected via Standard Contractual Clauses (SCCs) or equivalent safeguards approved under UK GDPR, so your data remains legally protected.
By using our services, you acknowledge that your data may be transferred and processed outside the UK under such safeguards.
We may revise this policy from time to time. The latest version is always on champion3d.com/privacy, and the “Effective Date” at the top shows when it was last updated.
If you have questions or concerns about how we handle your data, contact:
Data Protection Officer: Josef Dunne
If we cannot resolve your concern, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) via ico.org.uk.
